Data Protection Policy

Mamebet Privacy Policy — Your Data Our Responsibilities

How the information you provide on Mamebet is used, where it is stored, and how it is kept secure — all explained here in plain English.

Last Updated: January 2026 256-bit SSL Encryption GDPR Compliant
Your Data Is Secure

Mamebet never sells your personal data to third parties.

Encrypted Confidential Audited
Data Collection Transparency

Mamebet only collects the information it needs. You'll always know upfront what data is being collected and why — nothing more.

Never Sold to Third Parties

Your name, phone number, or email is never shared with advertisers or third-party companies. That is our core commitment.

Maximum Security

256-bit SSL encryption, two-factor authentication, and regular security audits — your data is always safe at Mamebet.

In Your Control

You have full control to view, correct, or delete your own data. Manage it easily from your account settings.

Notification Controls

You decide which notifications you want — and which you don't. Marketing emails can be unsubscribed at any time.

Regular Updates

The privacy policy is updated when laws or technology change. You will be notified by email before any changes take effect — no surprises.

This Privacy Policy was last updated in January 2026. By using Mamebet.bet, you agree to this policy.

1. Introduction

Mamebet takes your privacy very seriously. This privacy policy clearly explains what information we collect about you, why we collect it, how it is stored, and exactly what is done with your data.

This policy applies to the mamebet.bet website, mobile app, and all associated services. The organization operating Mamebet acts as the data controller under this policy.

We've done our best to write this entire policy in plain, straightforward language — so everything is easy to understand without any legal complexity. If anything is unclear, feel free to ask our support team.

2. What Information We Collect

Mamebet collects the following types of data. Each has a specific purpose — it is not used beyond that.

Data Type Example Mandatory?
Identity Information Name, date of birth, national ID number Yes, for KYC
Contact Information Mobile number, email address Yes
Financial Information Mobile banking number, transaction history Yes
Usage Data Login time, betting history, preferred games Automatic
Device Information IP address, device type, browser Automatic
Location Data Country and region (not precise GPS location) Automatic

Sensitive information such as religion, political views, or medical history — Mamebet never requests or collects any of this.

3. How Data Is Collected

Data is collected in three main ways. In each case, you either provide the information knowingly or the system records certain data automatically.

  • Directly from you: During registration, KYC verification, support contact, or profile updates.
  • Automatically: While using the site or app — login logs, betting activity, cookies, and session data.
  • Via Third Parties: Transaction confirmation from the payment gateway and identity verification data from the KYC verification service provider.

Mamebet will never ask for your password, OTP, or full banking details over the phone or by email. If you receive such a request, contact support immediately.

4. Purpose of Data Use

Mamebet uses your information only for specific purposes, which are clearly outlined below:

  • Account Management: For registration, login, KYC verification, and account security.
  • Payment Processing: To process deposits and withdrawals securely and to prevent fraud.
  • Service Improvement: To analyze how you use the platform and deliver a better experience.
  • Legal Obligation: To comply with anti-money laundering regulations and licensing requirements.
  • Contact: To send important updates, security alerts, and (with your consent) promotional offers.
  • Responsible Gaming: To detect unusual activity and intervene when necessary.

Separate consent is required for marketing communications. If you decline or later withdraw consent, you will stop receiving promotional messages.

5. Data Sharing Policy

Selling your personal data to third parties is something Mamebet will never do — it's a core principle. However, limited data may be shared with trusted partners to operate our services:

  • Payment Processor: Mobile Pay, Nagad, Rocket — Only the information necessary to verify transactions.
  • KYC Provider: Used for identity verification only; not retained after verification is complete.
  • Game Provider: Pragmatic Play, Evolution — Limited user IDs for game operation purposes only.
  • Legal Authorities: Upon a valid court order or at the request of an investigating authority.

In all such cases, shared data is limited to the minimum necessary, and partners are not permitted to use it for any other purpose.

6. Security Measures

Mamebet uses industry-leading technology to protect your data — not just in words, but in practice:

TLS 1.3 / SSL 256-bit
All data transfers are encrypted
Two-Factor Authentication
Both OTP and password required
Secure Data Centers
ISO 27001 Certified Servers
Regular Penetration Testing
At least twice a year

Please note, however, that no method on the internet is 100% impenetrable. If you become aware of any security issue, please notify us immediately.

7. Cookies Policy

Mamebet uses cookies. Cookies are small text files stored in your browser that help the site recognize you.

You can block cookies through your browser settings, though doing so may limit some functionality on the site.

8. Your Rights

Under GDPR and international data protection laws, you have certain rights. Mamebet respects all of them.

1
Right to Know

You can request to know what information we hold about you.

2
Right to Rectification

You may request that any incorrect or outdated information be corrected.

3
Right to Erasure

You can request deletion of your personal data after your account is closed.

4
Right to Data Portability

The ability to receive your data in a machine-readable format.

5
Right to Object

You can object to the use of your data for marketing or profiling.

6
Right to Withdraw Consent

You can withdraw your marketing consent at any time.

To exercise any of these rights, go to your account settings or email us at support@mamebet.bet. We typically respond within 30 business days.

9. Data Retention Period

Mamebet does not retain data longer than necessary. General guidelines:

  • Active account data: For as long as your account remains active.
  • Transaction records: Typically 5–7 years, as required by law.
  • KYC Documents: 5 years after account closure (as required by regulations).
  • Support Conversations: Up to 2 years after resolution.
  • Marketing data: Use stops immediately upon withdrawal of consent.

Certain data must be retained for a set period due to legal obligations. Outside of those requirements, you can request that all remaining data be deleted.

10. Contact Us

For any questions, requests, or complaints regarding the Privacy Policy:

Data Protection Email
privacy@mamebet.bet
Live Chat
24/7 Support in Bengali
General Support
support@mamebet.bet
Response Time
Up to 30 Business Days

General Questions

Everything You Want to Know About Playing Games

Common Gaming Questions — Answered Alongside Our Privacy Policy

Live Casino is not as intimidating as it sounds — it just takes a little getting used to. In Mamebet's Live Casino section, you get a real-time video feed of an actual dealer, like watching a game on TV, except you're part of the action.

You can start with live blackjack or baccarat using small bets. Chip options appear at the bottom of the screen — click the chip value you want to bet and place it in the designated area on the table. Once the timer runs out, the dealer deals the cards or releases the ball.

Andar Bahar and Teen Patti tables are more likely to have Bengali-speaking dealers. These games are already familiar to many in Bangladesh, making them a great starting point.

To receive the daily login bonus, simply log in to Mamebet once each day. After logging in, a claim button will appear on the home page or in the promotions section — click it and the bonus or free spins will be added to your account instantly.

Free spins are typically valid for specific slots games — the eligible game is listed in the bonus details. Free spins must generally be used within 24–48 hours or they will expire.

Logging in 7 days in a row often unlocks bigger rewards. Keep an eye on the promotions page so you never miss an offer.

Your Data Is Safe

Play With Confidence — Mamebet Protects Your Privacy

You've read our privacy policy. Now you know — your data, money, and experience on Mamebet are completely safe.

18+ | Responsible Gaming | Terms & Conditions

বাংলা